Customer Support

WORLDWIDE SERVICE & SUPPORT
GWB Machine Tools customer service and support infrastructure, represented in over 45 countries around the world. GWB´s customer service objective is to deliver a focused, measured and professional solution to your service and support needs. Our team of experienced customer support professionals are here to ensure that your  machinery and software solution is delivering to you the very best performance and efficiency.

GWB Machine Tools offers full pre-and-post sales customer service support.

Our services include:

• Set-up and installation
• Product and software training
• Product and software application
• Field service
• Telephone help desk
• Teleservice
• Fast supply of original spare parts
• Component repair
• Planned preventive maintenance contracts
• Modernization initiatives - upgrades for CNC controls